Shipping Policy

At Kalpcraft, we ensure safe and efficient delivery of your orders. Please review our shipping policy to understand our shipping methods, delivery timelines, shipping rates, taxes, insurance options, and payment terms for both domestic (India) and international shipping.

1. Domestic Shipping (India)

  • Shipping Methods & Delivery Time

    • Standard Shipping:

      • Processing Time: 3-5 business days

      • Delivery Time: 5-10 business days

      • Shipping Partner: Reputed national courier services

    • Large & Bulk Orders (via Surface Transport or Sea Shipping):

      • Processing Time: 7-10 business days

      • Delivery Time: 10-20 business days

    Shipping Rates & Taxes

    • Shipping Charges: Included in the product price unless specified otherwise.

    • Taxes & Duties: All applicable taxes and GST are included in the product price.

    Insurance for Domestic Orders

    • Insurance is not included by default for standard orders. If you require insurance, you can purchase it separately at checkout.

    • Large orders shipped via sea or surface transport include insurance coverage against loss or damage.

2. International Shipping

  • Shipping Methods & Delivery Time

    • Standard International Shipping (Air Freight):

      • Processing Time: 3-5 business days

      • Delivery Time: 7-14 business days

      • Shipping Partner: DHL, FedEx, UPS, or other international courier services

    • Bulk & Large Orders (Sea Shipping):

      • Processing Time: 7-10 business days

      • Delivery Time: 30-60 days (varies based on destination and customs clearance)

      • Delivery Updates: Provided after the Bill of Lading (BOL) is issued

    Shipping Rates & Taxes

    • Shipping Charges: Calculated based on order weight, destination, and shipping method at checkout.

    • Customs Duties & Import Taxes:

      • Buyer is responsible for paying any customs duties, import taxes, or other fees imposed by the destination country.

      • These charges vary by country, and we recommend checking with your local customs office before placing an order.

    Insurance for International Orders

    • Large products shipped via sea include insurance coverage to protect against loss or damage.

    • For standard international orders, insurance is not included by default. Customers may purchase insurance separately at checkout to cover the product until delivery.

3. Payment Terms

  • 100% Advance Payment Required before order processing and shipment.

  • Payment methods include bank transfer, credit/debit cards, UPI, or other available options.

  • Orders will be confirmed and processed only after full payment is received.

4. Order Processing & Tracking

  • Orders are processed within 3-5 business days after payment confirmation.

  • Once shipped, you will receive a tracking number via email or SMS.

  • For sea shipping, updates will be provided after the Bill of Lading (BOL) is issued.

5. Shipping Restrictions

  • We do not ship to P.O. Boxes or restricted locations.

  • Certain handcrafted or oversized items may have additional shipping charges.

6. Other Information

For any shipping-related queries or estimated delivery details, please contact us at: info@kalpcraft.com.

Kalpcraft – Crafting Excellence, Delivering Globally!